To report a potential bug, you will need to submit a support ticket with our team in which you will:
- Describe the issue you are experiencing - if you are seeing any error messages please include a copy of these in your message.
- Confirm that you have already tried the troubleshooting steps we recommend.
- Your device make and model,
- The OS version currently installed on your device, and
- The version of OLIE app you are currently using.
To see which app version you are using, go to the main app screen and tap the gear icon on the top left.